You can call our reservations department during normal business hours or use the link provided on your conference’s website 24 hours a day to submit an online request.

Our office is located in Southern California. We are open Monday thru Friday, 8:00am to 5:00pm Pacific Time.

Our staff is available, via telephone, 24 hours a day to assist with any urgent issues that may arise when our office is closed. During the event, we also have on-site representatives available in the registration area of the event.

Yes, all reservations require a valid credit card in order to be confirmed.

PCS does not charge reservation deposits. Your credit card will be sent to the hotel approximately four weeks prior to arrival. At that time, depending on the hotel, your card will(could) be charged a deposit. Detailed deposit information is included on your PCS confirmation.

PCS does not charge reservation deposits. Your credit card will be sent to the hotel approximately four weeks prior to arrival. At that time, depending on the hotel, your card will(could) be charged a deposit. Detailed deposit information is included on your PCS confirmation.

Once you submit your initial request, you will be asked if you want to make another reservation. All of the contact information will be pre-populated; you just need to provide the guest information. If you are requesting 5 or more rooms, you can submit a request for a block of rooms with names to be provided at a later date.

After you submit your reservation, you will receive an on-line reservation number which guarantees that you have a reservation and then an email confirmation will be sent to you.

You can make changes or cancellations online using your conference confirmation number. You can also call or email our reservations department to make changes or cancellations.

No, PCS does not charge you to make or change a reservation. The only fee associated with booking is if the reservation is cancelled within 45 days of your confirmed arrival date. This information is provided on the confirmation that is emailed to you.

Your reservation information will be transferred to the hotel approximately four weeks prior to arrival. Our office will continue to manage your reservation up until the week prior to your arrival. Please do not contact the hotel directly until then.

Please refer to the detailed chart below:

Flights are delayed or missed and often result in the guest arriving a day later than expected. As soon as you know you are not going check into the hotel on your confirmed date, please call the hotel to update your arrival. If you can’t reach the hotel, you can call or email PCS and we will assist in any way needed.

Yes, we can add your Hotel Loyalty number to your reservation request, but it is recommended that you reconfirm with the hotel at check-in.

The only way to be sure you are working with the official housing company for a conference is to go to the actual website for the conference you are attending and find the posted link to make hotel reservations.